Troubleshoot issues that may appear on TimeXpress
INFORMATION
Wend an error is reported to Crown Security Products, get fixed and a new version is launched with improvement, the fix and with all work accumulated until release point, for that reason check your version prior to report an issue since may be already fixed in a newer version.
CDB-0
CDB-15
CDB-19
CDB-23
CDB-27
CDB-28
This codes means TimeXpress could not negotiate with the SQL Server to create the new Table. Most common reason for this is the use of an old version of SQL Server, possible 2005 or less. TimeXpress will present a message with details about the issue cause.
EB01337
This code means TimeXpress could not read the device table to present employee log. TimeXpress will present a message with details about the issue cause.
MB00342
MB00343
This code means TimeXpress could not delete an Employee Record from Log. TimeXpress will present a message with details about the issue cause.
MB00344
This code means TimeXpress could not Store the Log on backup table and/or could not delete record associated. TimeXpress will present a message with details about the issue cause.
MB00364
This code belong to a function trying to read the log of an employee. TimeXpress will present a message with details about the issue cause.
MB00365
MB00365A
This code means TimeXpress could not open the Suggestion page (365) or the Report a Problem page (365A) on the PC Browser. TimeXpress will present a message with details about the issue cause. Check that PC got Internet an a Default Browser selected to open Web Pages.
MB00366
This code belong to a function trying to save to database the log of employees from an USB Drive. TimeXpress will present a message with details about the issue cause.
MB00367
This code means the query is too complex, try select less days options, or do not select any date option to cover all range, also if the range is too great try reducing it to cover less. The reason this message is presented is caused by a range too large, maybe a year, with all week days selected.
